Support

Help from a person, in your language.

You will not be left with a manual. We set up your shop with you, and we are a message or a call away once it is open.

Before you open

We set it up with you

Your domain, Stripe payouts, shipping and your first design, done together rather than left to a help article.

A checklist to go live

The back office shows what is done and what is left before your shop can open.

Good to know

Plain-language guidance inside the back office on VAT, legal pages, shipping and more.

Once you are open

Replies within one working day

Write to us and a person answers, within one working day.

In your language

Support in English, Romanian and Hungarian.

On a call when it helps

Some things are quicker to show than to write. Ask for a phone or video call.

Shaping what comes next

Your ideas reach us

Send feedback and feature requests from the back office, straight to the people who build karqa.

Problems flagged early

The back office warns you about low stock, orders waiting too long and products you cannot ship.

Your data, whenever you need it

Download everything in your shop, free and as often as you like.

What you get

Everything a shop needs

The parts you would otherwise buy from several suppliers and wire together yourself — already working, and working together.

Design your storefront

Templates and a visual page builder, so your shop looks like your brand.

  • Ready-made templates to start from
  • A page builder with live preview
  • Video banners, countdowns and a reviews wall
Explore storefront design

Manage products and stock

Products, variants and stock in one place, with a warning before anything runs out.

  • Variants with their own price, stock and images
  • Low-stock alerts at a level you set
  • Orders, returns and refunds in one place
Explore products and orders

Sell more

Tools that turn more of your visitors into paying customers.

  • Countdowns, reviews and product spotlights
  • Cash on delivery and the buyer's own currency
  • A Google Shopping feed kept up to date
Explore how karqa helps you sell more

Tell us about your shop

What you sell, where, and what is in your way. We answer with a person, within one working day.